Message on Hold Services

Monster Mix offers great quality Message on Hold services at low prices. The following companies are among our clients:

Domino's Pizza, Genus Aesthetic, Ocala Community Credit Union, Pizza Pros, Birmingham Assoc. of Realtors, Security Link from Ameritech, Spectrum Environmental, Chase Manhattan Mortgage, Consolidated Pipe and Supply, Kidd Animal Clinic, AABCO Rents, McBride Signs, VCM Sales, Pizza Hut, Digital Theater Systems, Hawk Creek Labs, BellSouth Employees Credit Union, Firestone Tire Centers, Westshore Pizza and more.

We offer quality equipment, professional voiceover artists, copywriting, music beds and competitive pricing packages.

Utilize your telephone to "grow your business". Message on Hold will enhance your company's image, inform clients of products and services, educate your customers, drive traffic to your website, reach a "pre-qualified" audience, reduce caller hang-ups and deliver targeted messages.

You invest dollars in marketing to get your phone to ring. Why not continue your campaign once they have called?

• 70% of all business calls are placed on hold for an average of 45 seconds
• If you place 20 callers on hold a day, in 1 year you can communicate to over 6000 prospects and utilize over 75 hours of advertising time!
• 88% of callers prefer on hold messages versus dead silence or radio
• 16-20% of callers made a purchasing decision based on information heard while on hold
• MOH results in 45% increase in caller retention (fewer hang-ups)
• 60% of callers put on "silent" hold will hang up
• 30% of first time callers who hang up do NOT call back
• 93% of the average marketing / advertising budget is spent to entice potential customers to call a business
• Only 4% of the average marketing budget is spent on caller retention

Callers who hear "music" on hold stay on the line an average of 60 seconds longer than those on "silent" hold. Callers hearing "information" on hold stay on the line up to 3.5 minutes longer.

The average person spends 60 hours per year on hold. The average executive spends 17 minutes per day on hold.

(All data gathered from the following sources: Teleconnect Magazine, U.S. West Communications, AT&T, North American Telecommunications Association and Sales & Marketing Magazine)

Our standard MOH playback machine is a state-of-the-art MP3 digital message unit designed for continuous audio playback. Audio is stored on a removable USB flash drive for easy loading. This user-friendly unit is capable of storing and playback of up to 6 messages in rotation/shuffle. It includes a three-year warranty from the manufacturer.

• All pricing listed below is for money-saving "self-install." The unit plugs into an audio port of your phone system and then into an electrical outlet. It's that simple! (We are happy to provide installation pricing if you would like.)

• Our pricing is for one location. Please contact us for pricing on multiple location systems.

• Our pricing is for companies who have a phone system with an audio port. If your company does not have an adequate phone system, don't worry...we can provide pricing for an adapter which will make your phones available for message on hold.

Pricing Packages:

One time deal! This includes an MOH player, custom produced message with male voiceover, background music and script copyright service.

Four Message deal! Same as "One time deal" with four custom messages provided over a three year period. $1,000 (male or female voiceover)

Twelve Message deal! Same as "One time deal" with twelve custom messages provided over a three year period. $1,700 (male or female voiceover)

For other message quantity break-downs, please contact us for pricing.